Hospital Telehealth Leveling Off at 20% of Medical Appointments, Research Shows

The use of telehealth for patient visits seems to have leveled off at about one-fifth of all appointments, more than a year and a half after COVID-19 first spurred an unprecedented jump in utilization, according to a new survey from KLAS Research and the Center for Connected Medicine, Healthcare Dive reports.

More than 80% of hospital executive respondents to the survey fielded in May and June this year said one-fifth or fewer of their facility’s appointments were being conducted virtually. Of the hospitals and health systems reporting 30% or more of their volume is virtual, many said they expected that percentage to decline over the long term as the pandemic wanes in the U.S. Read more.

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