Report: About a Quarter of Americans Used Telehealth During COVID-19

Though virtual care and telehealth have garnered plenty of headlines, relatively few Americans are using the modality, according to Trilliant Health’s 2022 Telehealth Trends report, per Mobi Health News.  

The analysis, which focused on U.S. telehealth use between March 2020 and November 2021, found 25.6% of Americans accessed care using any type of telehealth (including video, audio-only, chat and other modalities) during this time period. 

Many patients who used telehealth did it sparingly too. Nearly 80% of users had between one and four visits, with 45.7% only accessing one visit. Less than 3% were categorized as “super utilizers,” with 25 or more visits during this time frame. Read more.

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