Telehealth now accounts for 10% of all outpatient visits, compared to 1% prior to the pandemic, demonstrating that it’s a permanent and important fixture in U.S. healthcare delivery, according to analysis by Chartis and Kythera Labs of millions of claims between 2020 and 2022.
Younger adults (18–44) are the most frequent utilizers of telehealth, accounting for 15% of total outpatient visits. Older adults (65+) are the least frequent users, accounting for just 5% of total outpatient visits. Read more.
