Big Tech companies like Amazon, Google and IBM can’t disrupt healthcare with the same approach they have used to infiltrate other industries, according to Sam Hazen, CEO of HCA Healthcare.
He shared this sentiment during a main stage discussion with General Catalyst CEO Hemant Taneja at HLTH 2022 in Las Vegas, MedCity News reports.
“To really understand the healthcare system, you have to get into the healthcare system in a way that’s a little bit different than maybe how tech has attached itself or disrupted other industries,” Hazen said. “They’ve been able to do it from afar, so to speak. I don’t think — at least for the component of the industry that we’re in — that you can do it from afar. You have to embed yourself in the interactions that take place between people and processes, and then start to think about how technology can really impact that.”
One of the best ways that technology companies can integrate themselves into the country’s healthcare delivery system is by partnering with health systems for pilot programs, Hazen declared.
He claimed that HCA was a big proponent of pilot programs that test new technology, as such programs can often lead to more expansive efforts if they generate meaningful results. Read more.
