The Promises and Pitfalls of ChatGPT: How Hospitals Might Use It

In a little more than two months since its launch, ChatGPT passed the U.S. Medical Licensing Exam and prompted major scientific journals to ban or restrict its use in research. Now, hospital and health system leaders are trying to determine where the technology could be most helpful and where it may cause harm, Becker’s reports. 

The artificial intelligence-powered chatbot is being touted as a tool that could “transform” healthcare, as it is said to be capable of mirroring intuitive human conversation. According to OpenAI, the tool’s creator, ChatGPT works by learning from human feedback. The tool is also said to be able to answer follow-up questions, admit its own mistakes, challenge incorrect premises and reject inappropriate requests.

While the tool is still in its early stages, hospital and health system IT and physician leaders believe the technology has significant potential. Read more.

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