From drugstore chains like CVS Health to big-box stores like Walmart, retailers are building a delivery model focused on the needs of the patient as a consumer, using retail clinics to grab market share in primary care, chronic diseases, and even behavioral health.
As retailers tap into the growing demand for consumer-centric care, data show their efforts are paying off: Over the last five years, the use of retail clinics has grown more than urgent care centers, emergency rooms, and primary care offices, Definitive Healthcare reports. Read more.
