New research from the KLAS Arch Collaborative shows clinician satisfaction, interoperability and revenue cycle stability were among the big drivers for decisions to replace electronic health record systems in U.S. hospitals this past year.
KLAS’ annual U.S. Hospital EMR Market Share 2023 report looked at small and large organizations with multiple hospitals, stand-alone hospitals of all sizes, academic medical centers, children’s hospitals and specialty hospitals.
Researchers looked at market trends for the overall hospital industry based on EHR vendors’ wins and losses from January to December 2022, including Epic, Meditech, CPSI, Oracle Health, Azalea Health, Medhost and Altera Digital Health (formerly Allscripts).
They asked hospital customers about their overall experiences with these vendors and their EHR platforms, gauging hospital loyalty to a platform. They gained insights into how these customers judge their vendors’ operations, and about the value of the EHRs to their organizations, reports Healthcare IT News.
Of note, Oracle Health, which was created by Oracle’s $28 billion acquisition of Cerner last year, saw its first double-digit net gain in hospitals since 2018. Read more.
