Teladoc Doubles Down on Microsoft Partnership to Bring AI, Voice Tech into Telehealth Visits

Teladoc

Teladoc is ramping up its investment in AI to infuse innovation into its telehealth solution for hospitals.

The largest telehealth company is tapping into its two-year partnership with tech giant Microsoft to integrate AI and ambient clinical documentation tech into its Solo virtual care platform, the two companies announced today.

Teladoc and Microsoft teamed up in 2021, during the height of the COVID-19 pandemic, to streamline the technology and administrative processes associated with virtual care and integrate the company’s Solo enterprise platform within Microsoft Teams.

The company is taking that collaboration a step further and leveraging Microsoft’s 2022 acquisition of speech recognition tech company Nuance to bring Azure OpenAI Service, Azure Cognitive Services and the Nuance Dragon Ambient eXperience into its virtual care solution for hospitals and health systems, Fierce Healthcare reports. Read more.

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