Cigna is being sued for using algorithms to allegedly deny claims.
The lawsuit filed in federal court in California claims Cigna developed an algorithm known as PXDX to enable its doctors to automatically deny payments in batches of hundreds or thousands at a time for treatments that do not match certain preset criteria.
This is evading the legally required individual physician review process, the lawsuit said.
Cigna did not immediately return a request for comment, Healthcare Finance reports. Read more.
