Can Hospitals Compete with Amazon Clinic?

Amazon recently expanded its new telehealth service nationwide, putting hospitals and health systems on alert that the tech giant is going all in on virtual care.

Some health system digital leaders told Becker’s that Amazon Clinic’s 50-state rollout is a sign they need to work harder or partner with the tech giant, while others say Amazon can’t match the in-person care and patient relationships they’ve been building for years.

Amazon Clinic debuted in November, offering video visits and messaging-based consultations. The company rolled out the virtual appointments to all 50 states Aug. 1, while the messaging is available in 34 states. The telehealth service doesn’t accept insurance — the video appointments are $75 each while the consults via messaging cost $35. Read more.

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