As hospitals and health systems look to foster a more patient-centered approach to healthcare delivery, they are increasing their partnerships with retailers like Walgreens, Amazon and Walmart. Retail disruptors often excel in delivering customer-centric experiences.
Sara Vaezy, executive vice president and chief digital officer of Renton, Wash.-based Providence, told Becker’s that companies like Amazon have done really well at connecting buyers and sellers, something the healthcare industry can also model. Read more.
