Allegheny Health Network patients now have a new option for self-scheduling a doctor’s appointment – by booking online, right from their computers or smartphones, in just minutes, the health system said in a press release.
AHN is now one of just a few large health systems in the country to offer self-scheduling for primary and specialty services. According to HealthLeaders magazine, about 88% of health systems see patient self-scheduling as a top access and investment priority, but only about 3% currently have that capability – and only a few are actually acting on those plans, the magazine reported in July 2022.
AHN has partnered with DocASAP, a patient access and engagement platform, to implement the new self-scheduling system. DocASAP, a part of Optum, which serves a variety of health systems and health plans nationally, is based in Virginia.
To date, more than 2,000 patients have self-scheduled their own AHN physician appointments using the new option, which launched this summer. Currently, patients may self-schedule primary care, orthopedic, and OB/GYN appointments. More specialties, including cardiology, will be added. Read more.
