The initial phase of a new research program at Mayo Clinic is seeing the Minnesota health system working with Memora Health to explore new ways to extend care to postpartum patients at home, Healthcare IT News reports.
Memora Health, which specializes in virtual care delivery and complex care management, is researching how maternal care teams at Mayo can extend engagement for postpartum patients between visits and enable more connected care experience, the company says. In turn, that helps reduce the burden on clinical and administrative teams at the health system.
The company’s care programs digitize clinical workflows and patient communications through AI-backed messaging, and are designed to integrate with electronic health records, customer relationship management systems, and existing clinical and administrative workflows.
The aim is to more effectively triage patient-reported symptoms and concerns to the appropriate care team members. Text-based interventions can answer frequently asked questions, assess symptoms using natural language processing, administer postpartum depression screenings and point to educational resources. Read more.
